Last updated: February 22, 2026
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, products, and services (collectively, the “Services”). Please read this policy carefully to understand our views and practices regarding your personal information and how we will treat it.
Privacy Policy:
By accessing or using the Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this policy, please discontinue use of the Services immediately.
Afrismartsites (Pty) Ltd
Last Updated: [Insert Date]
Afrismartsites (Pty) Ltd (“Afrismartsites”, “we”, “our”, or “us”) is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA), 2013, the Electronic Communications and Transactions Act (ECTA), and other applicable South African laws.
This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal information.
1. Company Information
Business Name: Afrismartsites (Pty) Ltd
Address: 27 Willow Street, Lenasia, Gauteng, South Africa
Email: [email protected]
Phone/WhatsApp: 065 862 7673
This policy applies to all services provided by Afrismartsites within South Africa.
2. Information We Collect
We may collect the following personal information:
Full name
Email address
Phone number
Business or company information
Service requirements or project details
Billing or payment information (where applicable)
Communication records (email, SMS, WhatsApp, support messages)
We may also automatically collect:
Website usage data
IP address
Browser type and device information
Cookies and tracking data
3. How We Collect Information
Information is collected when you:
Submit a form on our website
Request a quote or service
Contact us via email, phone, SMS, or WhatsApp
Subscribe to updates or marketing messages
Use our website (through cookies and analytics)
4. How We Use Your Information
We use your personal information to:
Provide website design, development, and related services
Communicate project updates and service information
Provide customer support
Send appointment reminders or service notifications
Send marketing or promotional messages (with your consent)
Improve our services and website performance
Comply with legal and regulatory obligations
We will only process your information for lawful purposes as required by POPIA.
5. SMS and Mobile Communication (Opt-In & Use)
By submitting your phone number through our website forms or contacting us, you consent to receive SMS or WhatsApp communications from Afrismartsites.
These messages may include:
Project updates
Appointment reminders
Service notifications
Customer support responses
Marketing or promotional messages
Opt-Out:
You may opt out at any time by replying STOP to any SMS or by contacting us directly.
Message Frequency: Varies based on services requested.
Message & data rates may apply.
6. Mobile Information Sharing Statement
We do not sell, rent, or share your mobile number or personal information with third parties for their marketing purposes.
Your information is used solely for Afrismartsites service communication.
7. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
Improve website functionality
Analyze traffic and user behavior
Enhance user experience
You may disable cookies in your browser settings, but some website features may not function properly.
8. Data Storage and Security
Personal information is securely stored using our customer management system (GoHighLevel) and protected by appropriate technical and organizational security measures, including:
Secure access controls
Password protection
Encrypted data transmission where applicable
We take reasonable steps to prevent unauthorized access, loss, or misuse of personal information.
9. Sharing of Information
We do not sell or trade personal information.
Your information will only be shared if:
Required by law
Necessary to provide a requested service (e.g., payment processing or hosting infrastructure)
You provide consent
All service providers are expected to comply with applicable data protection laws.
10. Data Retention
We retain personal information only as long as necessary to:
Provide services
Maintain business records
Comply with legal and regulatory requirements
When information is no longer required, it is securely deleted.
11. Your Rights Under POPIA
You have the right to:
Request access to your personal information
Request correction or deletion of your information
Withdraw consent for marketing communications
Object to the processing of your personal information
Lodge a complaint with the Information Regulator of South Africa
Requests can be made by contacting us at:
[email protected]
Information Regulator:
https://www.justice.gov.za/inforeg/
12. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
13. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.
14. Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact:
Afrismartsites (Pty) Ltd
27 Willow Street, Lenasia, Gauteng
Email: [email protected]
Phone: 065 862 7673
Last updated: February 22, 2026
These Terms of Service (“Terms”) govern your access to and use of our website, products, and services (collectively, the “Services”). Please read these Terms carefully before using the Services.
By accessing or using the Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not use the Services.
Afrismartsites (Pty) Ltd
Last Updated: [Insert Date]
Welcome to Afrismartsites (Pty) Ltd (“Afrismartsites”, “we”, “our”, or “us”). By using our website, submitting your information, or using our services, you agree to the following Terms of Service.
1. Company Information (Customer Support Contact)
Afrismartsites (Pty) Ltd
27 Willow Street, Lenasia, Gauteng, South Africa
Email: [email protected]
Phone/WhatsApp: 065 862 7673
For support, users may contact us via email or phone during business hours.
2. Services Provided
Afrismartsites provides:
Website design and development
Website maintenance and support
AI and automation solutions
Digital services and customer communication
Services are provided within South Africa.
3. SMS & Mobile Messaging Terms
3.1 Consent to Receive Messages
By submitting your phone number through our website forms or contacting Afrismartsites, you consent to receive SMS or WhatsApp messages from us.
3.2 Message Use Cases
Messages may include:
Project updates
Appointment reminders
Service notifications
Customer support responses
Promotional or marketing messages (where consent is given)
Message frequency varies based on your interaction with our services.
3.3 Opt-Out Instructions (Required)
You may opt out of SMS communications at any time by:
Replying STOP to any message.
After you send STOP, you will receive a confirmation message and will no longer receive SMS communications unless you opt in again.
For assistance, reply HELP or contact:
Email: [email protected]
Phone: 065 862 7673
3.4 Message & Data Rate Disclosure (Required)
Message and data rates may apply depending on your mobile service provider and plan.
3.5 Carrier Liability Disclaimer (Required)
Mobile carriers are not liable for delayed or undelivered messages.
4. Age Restriction (18+ Required)
Our services are intended for individuals 18 years of age or older. By using our website or services, you confirm that you are at least 18 years old.
5. Privacy
Your personal information is processed in accordance with our Privacy Policy and the Protection of Personal Information Act (POPIA).
We do not sell or share your personal information for third-party marketing purposes.
Privacy Policy: [Insert Link]
6. User Responsibilities
Users agree to:
Provide accurate information
Use services for lawful purposes only
Not misuse or attempt unauthorized access to our systems
7. Payments
Where applicable:
Payment terms will be agreed before work begins
Services may be suspended for non-payment
8. Limitation of Liability
Afrismartsites is not liable for indirect, incidental, or consequential damages, including loss of data or business interruption beyond our reasonable control.
9. Termination
We reserve the right to suspend or terminate services if:
Terms are violated
Services are misused
Payments are not made
10. Governing Law
These Terms are governed by the laws of the Republic of South Africa.
11. Changes to Terms
We may update these Terms from time to time. Updates will be posted with a revised “Last Updated” date.